Returns & Exchanges
At Cottonworld, we want you to be completely satisfied with your purchase. If your new fashion items aren't a perfect fit, you can return or exchange them within 30 days of delivery.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return or exchange.
Pack Your Items
Place the unworn garments with original tags attached into their original packaging to ensure they are protected during transit.
Attach the Shipping Label
Print the prepaid return shipping label provided via email and securely affix it to the outside of your return package.
Drop Off and Track
Hand over your package at any authorized courier location and keep your tracking number until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing